General terms

Eligibility to use services

Our services are intended for businesses, organizations and individuals seeking legal support related to information technology, software, data protection and commercial contracts. Users must have the legal capacity to enter into binding agreements under applicable law.

Minimum age requirement: Users must be at least 18 years of age to engage services directly. For younger users, a parent or legal guardian must enter into the agreement on their behalf.

Services and the site must be used for lawful purposes only. You must not use our services to plan, commit or conceal criminal activity or to infringe the rights of others.

Availability of certain services may be limited by jurisdictional rules. TechNowLegal operates under Malaysian law and may decline requests where local regulations or professional rules prevent us from providing assistance.

Account and access

To access certain features or client portals you may be required to create an account. Account information should be accurate and kept up to date.

You must provide current, accurate and complete information when creating an account and promptly update it to maintain accuracy. Incorrect information may affect our ability to provide services.

You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect unauthorized access so we can take steps to protect your account.

Accounts are personal and may not be transferred, sold or assigned without prior written consent from TechNowLegal.

If you believe your account has been compromised, contact our support team immediately at +60126484836 or [email protected]. We will work to secure the account and advise on next steps.

We may suspend or restrict access to services where there is suspected misuse, security concerns, non-payment or breach of these terms, pending contribute.

Scope of services

TechNowLegal provides legal advisory and documentation services tailored to IT companies, including contract drafting and review, intellectual property counseling, privacy and data protection guidance, regulatory compliance support and dispute avoidance strategies. Specific deliverables and timelines will be set out in engagement letters or service agreements.

Service features, methodologies and availability may change over time. Changes that affect existing engagements will be communicated according to the terms of the relevant engagement agreement.

Service availability depends on resource capacity, jurisdictional constraints and regulatory requirements. We will use reasonable efforts to meet agreed schedules but may need to adjust timing for legitimate operational reasons.

User rules and acceptable use

When using our services or site you agree to comply with the following rules designed to ensure lawful and constructive use:

• Do not submit content that is illegal, defamatory, obscene or violates the rights of others.
• Do not attempt to disrupt or interfere with the security, performance or integrity of TechNowLegal systems.
• Do not use the site to impersonate another person or misrepresent your affiliation with any entity.
• Do not reverse engineer or attempt to extract source code, data or proprietary materials from our systems.
• Do not use automated tools to access the site unless expressly permitted in writing.
• Do not send unsolicited bulk messages or engage in spam via our platforms.
• Comply with any additional rules specified for particular services or client portals.

User‑provided content

Users may submit documents, data and other material to TechNowLegal to facilitate the provision of legal services. Submission of such material is subject to these terms.

You retain ownership of content you submit, subject to any rights you grant to TechNowLegal to perform services. Ensure you have the right to submit all materials provided to us.

By submitting content you grant TechNowLegal a non-exclusive, limited right to use, reproduce and process that content solely to provide requested services, comply with legal obligations and for internal recordkeeping.

You are responsible for the legality, accuracy and completeness of user content. TechNowLegal is not responsible for verifying the factual accuracy of materials provided unless expressly agreed in the engagement scope.

We may delete or restrict access to user content that violates these terms or applicable law. Requests for return or deletion of client files will be handled according to the terms of the engagement and professional obligations.

Intellectual property

All intellectual property rights in materials produced by TechNowLegal in the course of providing services remain the property of TechNowLegal unless otherwise agreed in writing. We respect the intellectual property rights of others and expect users to do the same.

• Do not copy or reproduce website content for commercial distribution without written permission.
• Do not remove or alter proprietary notices, activity or copyright markings on materials received from TechNowLegal.
• Do not use TechNowLegal branding or logos without prior written consent.

Paid services and billing

Certain services provided by TechNowLegal are fee‑based. Engagements will be documented in an engagement letter, statement of work or invoice specifying scope, fees and payment terms.

Fees may be fixed, hourly or milestone-based depending on the nature of the work. Pricing information provided is indicative until an engagement agreement is executed.

Payments can be made by methods agreed in the engagement letter. Invoices are payable within the period specified in the invoice. Outstanding balances may accrue interest or collection costs as permitted by law.

Where subscription services are offered, renewal and cancellation terms will be set out in the subscription agreement. Automatic renewal may apply if stated in the agreement, subject to notice and termination provisions.

Refunds for paid services are handled in accordance with the terms of the engagement. Refund decisions take into account the nature of the service provided, work performed and any non-recoverable costs.

Clients may cancel services as specified in the engagement agreement. Charges for work performed up to the cancellation date and reasonable winding-down costs may apply.

Prices and fees may be exclusive of taxes. Clients are responsible for any applicable taxes, duties or levies imposed by relevant authorities unless stated otherwise.

TechNowLegal may adjust fees from time to time. For ongoing engagements, changes will be communicated in advance and applied as specified in the engagement terms.

Non-payment may result in suspension of services, retention of work product until payment is made, and other lawful remedies. We may also decline further work until accounts are current.

Professional disclaimer

Information provided by TechNowLegal is for general legal guidance and information relevant to IT companies. Receipt of information through the website alone does not create a lawyer-client relationship. A formal engagement and conflict check are required before tailored legal advice is provided.

Limitation of liability

To the extent permitted by law, TechNowLegal's liability for direct damages arising from provision of services is limited to fees paid for the specific service. We are not liable for indirect, incidental, special or consequential losses, except as required by applicable law.

Third-party services and providers

We may rely on third-party advisors, service providers or software to deliver certain services. TechNowLegal is not responsible for third-party acts or omissions; selection of such providers will consider professional standards and requirements.

Termination of services

Either party may terminate an engagement in accordance with the termination provisions in the engagement letter. Termination does not affect accrued rights or obligations, including payment for services rendered.

On termination, outstanding fees and expenses become payable. We will return or securely store client materials as agreed and take steps necessary to close out the engagement in an orderly manner.

Privacy and data protection

Our handling of personal data is governed by the Privacy Policy. Clients should review that policy for details on data collection, use, retention and rights. We apply administrative and technical measures appropriate to the nature of the data processed.

Communications and notices

Operational communications may be sent by email, phone or postal mail. Notices under the terms should be delivered to the contact details in the engagement agreement or the addresses listed for TechNowLegal. Electronic communication may not be secure; consider this when transmitting sensitive information.

Changes to terms

TechNowLegal may update these Terms of Service. Material changes will be announced on our website and, where applicable, communicated directly to affected clients. Continued use of services after changes indicates acceptance of the updated terms.

Governing law

These terms are governed by and construed in accordance with the laws of Malaysia. Parties submit to the non-exclusive jurisdiction of Malaysian courts except where an alternative dispute resolution process is agreed.

Dispute resolution

Parties should attempt to resolve disputes through good faith negotiation. Where negotiation fails, disputes may be referred to mediation or submitted to the courts of Malaysia in accordance with the governing law provisions.